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Spare Parts

 

How do I find the right spare part?

 

You can choose between two possible methods for finding the spare part you want:

  1. Select "Products" or "Spare Parts" in the menu and enter the article number or spare part number into the search box.
  2. In the menu "Products" or "Spare Parts" menu, navigate through the appropriate product categories until you reach the right product.
    The Spare Parts tab will then show the entire spare parts list for your product.

 

Ordering Spare Parts

 

Dear wolfcraft Customer,

We want to help you make sure your wolfcraft tools remain in a safe condition and are working properly.
To enable us to better process your spare part order, please include the following 5 points in your e-mail:

  1. Surname, name and title (Mr/Ms/Dr)
  2. Delivery Address (with Postcode)
  3. Spare Part Number
  4. Product name and wolfcraft article number
  5. Please also mention the year in which you bought the product.

You are also welcome to add your phone number, in particular if clarification is required.

 

Important: If you are not able to identify the spare part and the product name, please send two photos instead:

  • Photo of the Entire Article
  • A close-up photo of the defective or worn spare part (or a close-up of the location where the missing part should be).

 

If you have questions or want to order a spare part, please contact the responsible customer service:

 

Germany

E-mail: customerservice@wolfcraft.com
Telephone: +49 2655 51-280
Fax: +49 2655 51-180

 

France

E-mail: customerservicefrance@wolfcraft.com
Telephone: +33 148 12-2930
Fax: +33 148 12-1540

 

Belgium & Luxembourg

E-mail: customerservicebelux@wolfcraft.com

 

Spain

E-mail: atencioncliente@wolfcraft.com
Telephone: +34 91 681 49 65
Fax: +34 91 696 23 50

 

Italy

E-mail: servizioclienti@wolfcraft.com
Telephone: +39 031 750900
Fax: + 39 031 750881

 

Poland

E-mail: customer_service_poland@wolfcraft.com
Telephone: +48 604 712 090
Fax: + 48 42 2032347

 

Portugal

E-mail: bricolage@cobralsl.com
Telephone: +351 210 497 140

 

UK and Other Countries

E-mail: customerservice@wolfcraft.com
Telephone: +49 2655 51-280
Fax: +49 2655 51-180

 

Thank you,
Your wolfcraft Customer Service